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Frequently Asked Questions

If you can't find the answer to your question here, feel free to file a support ticket.

I forgot my password how can I reset it?

To reset your password click on the Login button then click on the Forgot Password link. We will send you an email to your registered email id with a link to reset the password. 

I forgot my user name how do I recover it?

If you have forgotten your username, you can go to your account settings page and see your username there. 

How to change my password?

You can change your password by going to your account settings page. You must be logged in to change your password. Once you are on this page type your current password then the new password once you are done click on update.  

How do I update my email address?

You can change your email address by going to your account settings page. You must be logged in to change your email address. Once you are on this page type your replace you email by typing a new email address once you are done click on update.