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Frequently Asked Questions

If you can't find the answer to your question here, feel free to file a support ticket.

My pc is lagging when I run; what can I do?

You can lower the graphics setting to make the platform run faster. To do so click on the Settings button on the bottom right hand side and drag the Visual Boost slider to lowest.

How to improve visual quality?

 You can increase the graphics setting to make the platform run faster. To do so click on the Settings button on the bottom right hand side and drag the Visual Boost slider up.

We also have quick settings for an Older PC, Mid Range PC, High End PC, and Gaming PC. This will automatically lower or raise the visual Boost slider to the appropriate settings for you. These settings will also turn on and off the Post fx settings for regions. 

We also have advanced settings which will allow you to turn on and off Post FX settings.